Shipping Policy

Thank you for shopping at clotherque.com. At Taronie Company Limited, we are dedicated to ensuring your orders are delivered safely and on time.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery takes approximately 7–15 business days, depending on the destination.

• International orders may take longer due to customs clearance or courier delays.

Shipping Fees

• Shipping costs are calculated at checkout before you complete your order.

• Free shipping promotions may be offered during special campaigns.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• Orders can be tracked directly on the courier’s website.

Address Accuracy

• Customers are responsible for providing a complete and accurate shipping address.

• We are not liable for packages lost due to incorrect or incomplete addresses.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at contact.taronie@gmail.com.

• We will work with the carrier to resolve the issue and provide an appropriate solution.

Contact Us

For any questions regarding this Shipping Policy, please reach out to us:

🏢 Company: Taronie Company Limited
📍 Address: SUITE B, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG ISLAND, HONG KONG SAR, CHINA
📧 Email: contact.taronie@gmail.com
🌐 Website: clotherque.com